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Effective Date: 16/10/2024
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1. Introduction
At Desi Tadka, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services, including catering and tiffin delivery.
By using our services, you consent to the practices outlined in this policy.
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2. Information We Collect
We may collect the following types of personal information:
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Personal Identifiable Information (PII): Such as your name, email address, phone number, and delivery address when you place an order or contact us.
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Payment Information: For billing purposes, including credit/debit card details and billing addresses. Payment processing is handled securely through trusted third-party payment gateways.
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Usage Data: Information about how you interact with our website, including IP address, browser type, and usage patterns, collected via cookies and similar tracking technologies.
3. How We Use Your Information
We use your personal data for the following purposes:
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Order Fulfillment: To process and deliver your catering or tiffin orders.
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Customer Service: To respond to your inquiries, requests, and provide customer support.
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Marketing: To send you promotional offers, newsletters, or updates about our services. You can opt-out of receiving marketing communications at any time.
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Improving Services: To analyze website usage and customer preferences to improve our offerings.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with:
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Service Providers: Such as delivery personnel and payment processors, to complete transactions and provide our services.
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Legal Compliance: If required by law or necessary to protect our rights, we may disclose personal information to legal authorities.
5. Cookies and Tracking Technologies
Our website uses cookies to improve user experience and gather data about website traffic. You can control the use of cookies through your browser settings.
6. Data Security
We take reasonable measures to protect your personal data from unauthorized access or misuse. Our website uses SSL encryption, and we partner with secure third-party payment processors to safeguard payment details.
7. Your Rights
You have the right to:
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Access, update, or correct your personal information.
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Request the deletion of your data.
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Opt-out of marketing communications at any time.
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Inquire about how we handle your data.
To exercise any of these rights, please contact us at the information provided below.
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8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
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9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
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Desi Tadka
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Email: info@desitadkafood.ca
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Phone: 613-421-0331
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Address: 10-2006 Robertson Road, Ottawa, ON, K2H 1A5
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