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Tiffin Refund Policy

Desi Tadka Tiffin Service Refund Policy

At Desi Tadka, we value our customers and strive to provide the best service possible. To ensure clarity and transparency, please read our refund policy carefully.

Refund Policy for All Plans: We regret to inform our customers that we do not offer refunds for any of our tiffin plans, including one-day, weekly, and monthly subscriptions. Once the subscription is charged, it is non-refundable. This policy helps us maintain our commitment to providing fresh and high-quality meals consistently.

Pause Subscription Option: We understand that our customers may have changing schedules or unforeseen circumstances. To accommodate this, we offer the flexibility to pause your tiffin subscription up to three times within a month. Here’s how you can manage your subscription pause:

  1. Advance Notice: To pause your subscription, please inform us at least 24 hours in advance. This allows us to make the necessary adjustments to our meal preparation schedule.

  2. Pause Duration: Each pause can be for any duration within the month, but the total number of pauses should not exceed three times in a single month.

  3. Resume Service: After the pause period, your subscription will automatically resume as per the original schedule. No additional charges will be incurred for pausing the service.


How to Pause Your Subscription:

  • Customer Portal: Visit our website at and log into your customer portal to pause your subscription yourself.

  • In Person: Visit us at Desi Tadka, 2006 Robertson Road, Unit 10, Ottawa, Ontario, K2H 1A5.

  • WhatsApp: Send us a message on WhatsApp at 613-315-9160 with your request to pause the subscription, along with your name and subscription details.


If you encounter any issues with the customer portal or need further assistance, please do not hesitate to contact us at


Contact Information:

For any further questions or concerns, you can reach out to us through the following channels:

  • Visit Us: Desi Tadka, 2006 Robertson Road, Unit 10, Ottawa, Ontario, K2H 1A5.

  • WhatsApp: 613-315-9160

  • Website:


Thank you for choosing Desi Tadka Tiffin Service. We are committed to delivering delicious and authentic Indian cuisine to your doorstep and appreciate your understanding and cooperation with our refund policy.

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